Freedom Lawn Care & Snow Removal

Last updated October 1, 2026

Privacy Policy.

How Freedom Lawn Care & Snow Removal LLC collects, uses, and protects your information, including text message (SMS) consent and data.

This Privacy Policy explains how Freedom Lawn Care & Snow Removal LLC ("Freedom Lawn Care & Snow Removal," "we," "us," or "our") collects, uses, and protects information when you visit freedomlawnandsnow.com, request a quote, book an appointment, call us, or receive text messages, emails, or calls from us. Freedom Lawn Care & Snow Removal is a family-owned lawn care and snow removal company located in Williamston, Michigan, serving homes and commercial properties across mid-Michigan. By using our website or our services, you agree to this policy.

Information We Collect

Freedom Lawn Care & Snow Removal collects the following types of information:

  • Contact information: your name, email address, phone number, and the town or address of the property you want serviced.
  • Service information: the services you ask about (lawn care or snow removal), property type, messages you send us, appointment dates and times, and your service history with Freedom Lawn Care & Snow Removal.
  • Communication records: text messages, emails, voicemails, call logs, form submissions, and, where applicable, call recordings.
  • SMS consent records: your phone number, the date and time you opted in, the consent language you agreed to, and the form or message through which you opted in.
  • Billing information: invoices, payment status, and details needed for accounting. Freedom Lawn Care & Snow Removal does not collect or store full payment card numbers on this website.
  • Technical information: your IP address, browser and device type, pages visited, referring website, approximate location, and cookie identifiers.

How We Collect Information

  • Directly from you: when you fill out our quote request form or a landing page, book an appointment, send us a text or email, call us, or speak with us in person.
  • Automatically: through cookies, analytics tools, and advertising tags when you visit our website or click one of our ads.
  • Through our CRM: Freedom Lawn Care & Snow Removal uses GoHighLevel to store contact records, form submissions, conversations, appointments, and automation workflows.
  • From advertising platforms: if you submit a lead form on an ad for Freedom Lawn Care & Snow Removal, the advertising platform may pass the information you entered to us.

How We Use Information

Freedom Lawn Care & Snow Removal uses your information to:

  • respond to your quote requests and questions;
  • schedule, perform, and follow up on lawn care and snow removal services;
  • send appointment confirmations, reminders, service updates, and customer support messages;
  • send you information about our services if you have agreed to receive it;
  • prepare invoices, process payments, and keep business and accounting records;
  • measure how our website and advertising perform and improve them;
  • keep records of your communication preferences and SMS consent; and
  • protect our website, prevent fraud, and comply with the law.

Freedom Lawn Care & Snow Removal does not sell or rent your personal information.

SMS & Communications

How you opt in

Freedom Lawn Care & Snow Removal sends text messages only to people who have given consent. You opt in to text messages by checking the text message consent box and submitting your phone number on a form on our website or a Freedom Lawn Care & Snow Removal landing page, by booking an appointment and agreeing to receive texts, or by texting us first. When you opt in through a form, you agree to language similar to the following:

"By submitting this form and providing your phone number, you agree to receive text messages from Freedom Lawn Care & Snow Removal LLC, including quote follow-ups, appointment confirmations and reminders, service updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase."

Types of messages you may receive

  • replies to your quote requests and follow-ups about your quote;
  • appointment confirmations, reminders, and scheduling changes;
  • service updates about lawn care and snow removal visits;
  • customer support responses, and billing and invoice notices; and
  • information and offers about Freedom Lawn Care & Snow Removal services, only if you have agreed to receive them.

Frequency, rates, and your choices

  • Message frequency may vary depending on your requests, appointments, and service activity.
  • Message and data rates may apply, according to your mobile plan.
  • To opt out, reply STOP to any text message at any time. You will receive a confirmation and no further text messages from Freedom Lawn Care & Snow Removal, unless you opt in again.
  • For help, reply HELP to any text message, or contact us at [email protected] or (517) 928-4032.
  • Consent is not a condition of purchase. You do not have to agree to receive text messages to buy any service from Freedom Lawn Care & Snow Removal.
  • Wireless carriers are not liable for delayed or undelivered messages.

Text message data

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Freedom Lawn Care & Snow Removal does not share SMS consent with affiliates or third parties. The only exception is the aggregators and providers of the Text Message services that carry our messages. Your SMS opt-in data and consent are never sold, rented, or shared for marketing.

Email and phone calls

You can unsubscribe from marketing emails at any time using the link in the email or by contacting us. Freedom Lawn Care & Snow Removal may place calls or leave voicemails, including automated or pre-recorded voicemails, only to people who have given consent or who have an existing relationship with us. Some calls may be recorded or monitored for quality and record-keeping, and we will let you know when that applies.

Data Sharing Policy

Freedom Lawn Care & Snow Removal never sells your personal information. Customer opt-in data is never sold, rented, or shared for marketing.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Freedom Lawn Care & Snow Removal does not share SMS consent with affiliates or third parties. Your phone number and text message consent are not used to build or share advertising lists.

Freedom Lawn Care & Snow Removal gives information only to the service providers it needs to run its business, and only so they can do that work for us:

  • GoHighLevel, our CRM and communications platform;
  • telecommunications carriers and messaging aggregators that deliver our text messages and calls;
  • our email provider, website host, and accounting and invoicing providers; and
  • our professional advisors, and government or legal authorities when the law requires it or to protect our legal rights.

Cookies & Tracking Technologies

Cookies are small files stored on your device. Freedom Lawn Care & Snow Removal and the tools we use may place cookies and similar technologies, such as tracking pixels, that:

  • make our website and forms work properly;
  • measure website traffic, using Google Analytics; and
  • measure how our advertising performs, using Google Ads and Meta (Facebook and Instagram) advertising tags.

These tools collect technical information such as your IP address, device, and pages visited. We do not give advertising platforms your phone number or your SMS consent information. Our quote form may show its own cookie notice.

You can control cookies in your browser settings. You can also manage advertising and analytics choices through Google Ads Settings, the Google Analytics opt-out add-on, and Meta ad preferences. If you block cookies, some parts of our website may not work as expected.

Data Security Practices

Freedom Lawn Care & Snow Removal protects your information with reasonable safeguards, including encrypted (HTTPS) connections to our website, password-protected accounts, and limiting access to people who need it to serve you. GoHighLevel and our other providers maintain their own security programs. No method of storing or sending information is completely secure, so we cannot guarantee absolute security.

Data Retention

Freedom Lawn Care & Snow Removal keeps your information for as long as needed to respond to you, provide our services, keep business and accounting records, and meet legal requirements. We keep records of SMS consent for as long as needed to show that you agreed to receive messages. When information is no longer needed, we delete it or make it anonymous.

Third-Party Services

GoHighLevel (primary processor). Freedom Lawn Care & Snow Removal uses GoHighLevel, a customer relationship management and marketing automation platform operated by HighLevel Inc., to run our quote forms, appointment calendar, contact records, conversations, and automation workflows, and to send text messages, emails, and calls. GoHighLevel acts as a data processor on our behalf. It stores and processes contact data, conversations, form submissions, and workflow data only to provide the platform to Freedom Lawn Care & Snow Removal. Its handling of information is also described in the GoHighLevel privacy policy.

Our website and business also use these services, each with its own privacy practices:

Your Rights & Choices

You can ask Freedom Lawn Care & Snow Removal to:

  • tell you what personal information we hold about you;
  • correct information that is wrong or out of date;
  • delete your information, unless we must keep it for legal or accounting reasons; and
  • stop sending you marketing messages. You can withdraw your consent to text messages at any time.

To make a request, email [email protected] or call (517) 928-4032. We will respond within 30 days. If you live in a state that gives you additional privacy rights, Freedom Lawn Care & Snow Removal will honor valid requests under that state's law.

Opt-Out Instructions

  • Text messages: reply STOP to any message from Freedom Lawn Care & Snow Removal. Reply HELP for help.
  • Email: click the unsubscribe link at the bottom of any marketing email, or email us.
  • Phone calls and voicemails: tell us to stop calling, or contact us at (517) 928-4032 or [email protected].
  • Cookies and ad tracking: use your browser settings and the opt-out links in the Cookies & Tracking Technologies section above.

Children's Information

Our website and services are for adults. Freedom Lawn Care & Snow Removal does not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Changes to This Policy

Freedom Lawn Care & Snow Removal may update this Privacy Policy from time to time. We will post the updated policy on this page and change the date below. If a change affects how we use text message information, we will ask for your consent again where the law requires it.

Contact Information

Freedom Lawn Care & Snow Removal LLC
Williamston, Michigan
Email: [email protected]
Phone: (517) 928-4032
Website: freedomlawnandsnow.com

Last Updated: October 1, 2026